mapx Account

Privacy policy

As of 8 November 2026 (text version 2026-11-08-v2)

Controller

The controller is the operator of mapx, see the legal notice. Contact for all privacy matters: support@mapx.at.

What data we process and why

DataPurposeRetention
Email address, sign-in method (email, Google, Microsoft)Account, sign-in, contact about the serviceuntil the account is deleted
Consents: kind (contact, optional newsletter), time, text version, IP addressProof of consentuntil the account is deleted
Login codes (hash only), failed attempts, IP addressEmail-code sign-in, abuse protectioncode valid for 15 minutes, record deleted at the latest one day after expiry
Sessions (cookie, session identifier)Staying signed in, protection against form abuse (CSRF)60 minutes idle, 12 hours at most
API tokens: name, kind, prefix, hash of the token, allowed domains, Android package, IP ranges, timestampsProviding the API, access restrictionuntil the token or the account is deleted
Usage counters per token, product, API, day, status class and rejection reason (no request content)Showing usage, limits, abuse protectionuntil the token or the account is deleted
Gateway and service logs (IP address, time, path without token, status code)Operation, security, troubleshooting30 days, then deleted automatically

Plaintext login codes and API tokens are never stored; you see a token only once when it is created.

Legal bases

Recipients and processors

We do not pass data on to other third parties and do not process it for advertising other than the optional newsletter.

Your rights

You have the right of access, rectification, erasure, restriction of processing, data portability and objection (Art. 15 to 21 GDPR). You can export your data (JSON) and delete your account yourself under Account. For other requests write to support@mapx.at.

You also have the right to lodge a complaint with the supervisory authority: Austrian Data Protection Authority (Datenschutzbehörde), Barichgasse 40-42, 1030 Vienna, dsb.gv.at.

Cookies

We only use strictly necessary cookies: the session cookie after sign-in and a language preference cookie (mapx_lang, one year). There are no tracking or advertising cookies.